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Need Assistance?

Our support team is happy to help with any questions regarding your order, shipping, returns, or products.

Before contacting us, we recommend checking your Order Tracking page and our Shipping Policy, as you may find the answer right away.

To help us assist you faster, please include your Order Number (e.g., #WA1024) in your message.

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Thank you for shopping with Orvana.

Your satisfaction is our top priority. Whether you have questions about your order, shipping, or products, our support team is here to help.

Customer Support:
📧 support@orvana.com

Office Address:
218 Gardeners Road Rosebery, NSW 2018 Australia

Support Hours:
Monday – Saturday
9:00 AM – 5:00 PM (PST)

We typically respond to all emails within 24 business hours.